We collect information in two categories:

Personal information

• Name
• Email address
• Mobile phone number
• Billing and shipping address
• Payment details, processed by our third-party payment provider — we never store full card credentials

Non-personal information

• IP address
• Browser and device information
• Pages visited and on-site interactions
• Referring URLs

We use the information collected to:

• Process orders and payments
• Send transactional communications, such as order and shipping confirmations
• Deliver marketing communications you've opted into, by email or SMS
• Detect and prevent fraud or misuse of the Site
• Meet our legal and regulatory obligations

We use cookies and similar technologies to support analytics, keep the Site secure, and make core features work correctly. You're free to disable cookies in your browser, though some functionality may be limited as a result.

Program description

Lean Labs Peptides operates an SMS program covering order confirmations, shipping and tracking updates, payment reminders, abandoned-cart reminders, and occasional promotional offers. Messages are sent from +1 (877) 555-0142 through our SMS delivery provider.

How you opt in

You consent to receive SMS messages from us when you:

• Provide your mobile number at checkout and complete or begin a purchase
• Submit your number through any contact or signup form on the Site
• Text our number directly to start a conversation

Message frequency & rates

• Transactional messages are sent as events occur — typically 2–4 per order
• Marketing messages are limited to no more than 4 per month
• Message and data rates may apply, depending on your carrier plan

How to opt out

You can opt out of SMS at any time using any of these methods:

• Reply STOP to any message — you'll receive a final confirmation and no further messages will follow
• STOPALL or UNSUBSCRIBE are treated the same as STOP
• Email support@leanlabspeptides.com and request removal

To re-subscribe, reply START or UNSTOP. Standard opt-in consent is required again before messages resume.

Help

Reply HELP to any message for support contact details, or email support@leanlabspeptides.com directly.

Carrier disclaimer

Carriers are not liable for delayed or undelivered messages. Delivery is subject to network availability and outside our direct control.

Consent records

We retain records of SMS consent — including date, time, IP address, and opt-in source — in line with the Telephone Consumer Protection Act (TCPA) and applicable state law.

We share limited data with vendors who support:

• Payment processing
• Shipping and logistics
• SMS delivery
• Email and analytics services

Every vendor we work with is contractually required to safeguard your data and may only use it to perform the service we've engaged them for.

We maintain reasonable administrative, technical, and physical safeguards to protect your information. That said, no system can be guaranteed completely secure, and we encourage you to use strong, unique passwords for any account you create with us.

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. To make a request, contact us at support@leanlabspeptides.com.

This Site is not directed at, and is not intended for use by, anyone under 18 years of age.

We may revise this Privacy Policy from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.