Customer Support

Talk directly with the Lean Labs team.

Questions about an order, bulk pricing, custom sourcing or synthesis requests, or a Certificate of Analysis? Our team is here to help.

24–48 hour response Worldwide support Answered by our support team

Quality Assured

≥99% purity verified via HPLC and mass spectrometry

Research Grade

Premium peptides built for scientific applications

Fast Shipping

Same-day processing with expedited delivery

Industry Trusted

Serving research institutions worldwide

Get in touch

Send us your inquiry

Questions about research-grade peptides, bulk pricing, or custom synthesis? Our support team is ready to help.

Contact information

Direct communication channels

Email support

support@getleanlabs.com

Best for detailed inquiries, order questions, and technical support

Response time

Within 24–48 business hours

Urgent research inquiries receive priority handling

Business hours

Mon–Fri, 9:00 AM – 5:00 PM EST

Messages received outside business hours are processed the next business day

Research institution?

Academic labs and research institutions may qualify for special pricing, NET payment terms, and priority support. Reach out to ask about institutional partnerships and volume discounts.

Common questions

Frequently asked questions

Quick answers about our peptide products, ordering process, and support.

Most inquiries are answered within 24–48 business hours. Messages flagged as urgent, such as active order or shipping issues, are prioritized ahead of general questions.

Yes. Lean Labs can coordinate bulk and custom synthesis requests through our network of qualified manufacturing partners. Provide the compound, target quantity, and required specifications, and our team will follow up regarding feasibility, pricing, and lead times.

For order questions, include your order number if you have one. For bulk or custom synthesis requests, let us know the compound(s), approximate quantity, and your research application — it helps us route your message to the right person faster.

Yes. Our support team can help with order status, tracking, delivery timelines, and any issues with a shipment. Reach out through the form or by email with your order details.

Yes. Lean Labs can coordinate bulk and custom synthesis requests through our network of qualified manufacturing partners. Include the compound, target quantity, and required specifications in your message, and our team will follow up regarding feasibility, pricing, and lead times.

Ready when you are

Ready to advance your peptide research?

Join the researchers and institutions who trust Lean Labs Peptides for quality, pricing, and support that holds up.

Contact our team → Browse our catalog

R.U.O.

Research use only

All products sold by Lean Labs Peptides are intended strictly for laboratory research purposes. They are not intended for human or veterinary use, and are not approved by the FDA for any therapeutic or diagnostic purpose. By purchasing, you confirm you are at least 21 years of age and that all products will be used exclusively for legitimate research.